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128 Maple Street,  Danvers
Massachusetts, 01923-2096
Hotwatt Telephone Number Tel # (978) 777-0070   Hotwatt Fax Number Fax # (978) 774-2409
Hotwatt email Email: Sales@hotwatt.com

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Limited Warranty

 

All products manufactured by Hotwatt are warranted against defects in materials and workmanship for the period of one year from the date of shipment to the original purchaser. Any parts found to be defective will be repaired or replaced, at the sole discretion of the manufacturer, when returned FOB our plant, freight prepaid to the above address. Any modifications or alterations to the product, use under conditions exceeding the published specifications or abuse will render this limited warranty void.

Our obligation is expressly limited to the replacement of any parts found to be defective and does not include any claims for damages, whether direct or indirect or coincidental, opportunity or ancillary costs, whatever their nature or cause.

It is the express responsibility of the customer to determine the suitability of the product for the intended application and Hotwatt makes no claims or provides no guarantee in this respect, either written or applied.

Any products sold but not manufactured by Hotwatt will be covered by the actual manufacturer's warranty. Hotwatt will endeavor to assist the customer whenever possible in any claims.

All returns require pre-authorization from the Sales Department. Any material returned without a Returned Material Authorization (RMA) number will be refused.